Unlimited Memories at Kerala 4 Nights

Note

• This is quote only and we are not holding any confirmed reservation either in the airline or in hotel.
• The booking is processed after receiving the advance amount. If we fail to give you confirmation on your requested date than entire Advance amount is refundable to you.
• Flight tickets are issued on the basis of minimum available fare.
• If the flight is late in the evening, the guest has to check out from the hotel at 11 am or at the time specified by the hotel.
• We have made all possible efforts to make hotel related information’s as authentic as possible. We hold no responsibility if any of the information is found to be incorrect / changed. We solicit discretion of the customer before finalizing the hotel.
• We reserve the right to modify the itinerary at any point, due to reasons including but not limited to Force Majeure events, strikes, fairs, festivals, weather conditions, traffic problems, overbooking of hotels / flights, cancellation / re-routing of flights, closure of / entry restrictions at a place of visit, Covid guidelines etc. While we will do our best to make suitable alternate arrangements, we would not be held liable for any refunds / compensation claims arising out of this.
• The rates quoted are on the basis of the hotels that are situated in the proper city / town only.
• Vehicle service is provided as per the tour Itinerary on point-to-point basis and not on disposal basis.
• Rates valid for Indian nationals only and valid for the mentioned dates / period of travel only.

Airline Guidelines for travelling passengers

• The revised reporting time for all domestic flights is 3 hours prior to the scheduled departure time.
• You will have to show your boarding pass / e-boarding / e-ticket pass along with your identity card to the CISF staff at the Entry Gate.
• A self-declaration will be taken during the process of web check-in. Boarding pass will be issued only once the passenger gives this self-declaration.
• Passenger will be checked for temperature and asked to display the status of Aarogya Setu app by the staff at entry gate of the airport. In case of non-availability of Aarogya Setu, passenger will be directed to a counter provided by the airport where Aarogya Setu app can be downloaded. A green status on your ‘Aarogya Setu’ App is mandatory to enter the terminal.
• If you are denied travel due to high temperature then a change in date of travel might be offered. The change fee might not be applied and you may change your flight for a later date by paying the difference in fare. This process is entirely at the discretion of the respective airlines.
• During boarding and travel all passengers shall use face cover / mask. They will also follow hand hygiene, respiratory hygiene and environmental hygiene.
• During the flight if you feel unwell, having breathing difficulty or any other health related problems than such situation should be brought to the immediate notice of Airline cabin crew on board. Airline cabin crew will assist in handling the situation.
• Vulnerable persons such as very elderly, expectant mothers, passengers with ailments are advised to avoid air travel.

Terms and conditions

• 100% advance amount to be deposited by the guest to confirm the hotel reservation.
• Please provide government issued ids to process the reservation.
• Hotel vouchers are delivered in the email and in the given WhatsApp number of the booked guest.
• The guest must carry confirmed hotel voucher at the time of Check in at hotel.
• Check in time is 1400 hrs and check out time is 1100 hrs.
• Fixed / chef choice meals will be provided to the staying guests as per booked meal plans.
• At hotel entrance guest will be checked for temperature and asked to display the status of Aarogya setu app. Normal body temperature and a green status on your Aarogya setu app is mandatory to enter in the hotel.
• Guests showing any Covid symptoms will be denied entry inside the hotel. In such cases applied cancellation charges will be at the discretion of the booked hotel.
• All the guests are requested to follow hand hygiene, respiratory hygiene and environmental hygiene.
• We shall not be bound to refund the amount held up with the service providers like airlines, hotels etc unless they refund us in our bank account.
• If due to pandemic the tour cannot be availed altogether then our liability will be limited to refund of tour money after deducting 5% of the tour costs and amount spent towards the booked services which is held up with service providers. One the tour commences there shall be no refund.

CANCELLATION POLICY: CANCELLATION CHARGES PER PERSON

• Prior to 46 or more days of tour departure: 25% of tour package cost + Special Component like Air Ticket once booked are Non Refundable
• Between 45 to 31 days of tour departure: 50% of tour package cost + Special Component Air Ticket once booked are Non Refundable
• Between 30 to 16 days of tour departure: 75% of tour package cost + Special Component Air Ticket once booked are Non Refundable
• Between 15 days of tour departure or If the client is NO SHOW (failing to avail tour package): 100% of tour package cost

In case passenger is denied entry to board the flight due to health condition than entire package amount shall be forfeited. Request to change the date will be considered as new booking only.

Online Booking Procedure

• To book online, you need to make payment as per the minimum booking amount specified in “Book Online” section of this package OR Rs. 10,000/- per person.
• As soon as you make an online booking, you will receive a booking voucher in your email.
• You will receive a call from our support staff about your booking status.
• We will start the process at our end while you sit back at home and dream about your holiday.
• The balance payment would be collected as per the case mentioned below:
• If you are booking within 10 days of date of travel,
  • You will need to make payment of 100% of the tour package cost/ tour components costs at time of booking process is undertaken.
  • Any amendment or cancelation made by traveler would be chargeable as per cancellation policy.
• If you are booking within 10 – 20 days of date of travel,
  • You will need to make payment of 75% of the tour package cost / tour components costs at the time of booking process is undertaken.
  • Any amendment or cancelation made by traveler would be chargeable as per cancellation policy.
  • Balance payment will be required to be paid at the time of confirmation of booking.
• If you are booking within more than 20 days of date of travel,
  • You will need to make payment of booking amount of Rs. 20,000/- per pax at the time of booking process is undertaken.
  • Any amendment or cancelation made by traveler would be chargeable as per cancellation policy.
  • Balance payment will be required to be paid at the time of confirmation of booking.
• If your booking is having tour components which needs guaranteed booking as per stipulated condition,
  • You will need to make payment of 100% of the tour package cost/ tour components costs at time of booking process is undertaken.
  • No cancellation will be allowed once booking is made even if by some reason short payment has been made. The tourist will have to make entire payment whether he or she travels or not.
• Once the entire package formalities are completed at our end, our representative will share package to you.

Standard Booking Procedure (in case of Offline Bookings)

• If you are booking within 10 days of date of travel,
  • You will need to make payment of 100% of the tour package cost/ tour components costs at time of booking process is undertaken.
  • Any amendment or cancelation made by traveler would be chargeable as per cancellation policy.
• If you are booking within 10 – 20 days of date of travel,
  • You will need to make payment of 75% of the tour package cost / tour components costs at the time of booking process is undertaken.
  • Any amendment or cancelation made by traveler would be chargeable as per cancellation policy.
  • Balance payment will be required to be paid at the time of confirmation of booking.
• If you are booking within more than 20 days of date of travel,
  • You will need to make payment of booking amount of Rs. 20,000/- per pax at the time of booking process is undertaken.
  • Any amendment or cancelation made by traveler would be chargeable as per cancellation policy.
  • Balance payment will be required to be paid at the time of confirmation of booking.
• If your booking is having tour components which needs guaranteed booking as per stipulated condition,
  • You will need to make payment of 100% of the tour package cost/ tour components costs at time of booking process is undertaken.
  • No cancellation will be allowed once booking is made even if by some reason short payment has been made. The tourist will have to make entire payment whether he or she travels or not.